App Developer Studio

Services

App Hosting & Maintenance

The first three questions most clients ask us are what it costs to build an app, how to protect the idea, and what it will cost to maintain.

We answer the first two in the cost of building an app and the protecting your idea advice pages, where the news is a fairly mixed bag. The third question has better news.

The good news

Well-Built Apps Don’t Need Much Upkeep

A well-built app, especially on native or a mature hybrid platform such as Flutter, shouldn’t require much ongoing maintenance work.

That work is usually limited to minor bug fixes that only become apparent through large-scale public use, and updates required when new versions of iOS and Android are released. Even then, the app typically continues to work seamlessly if it was built properly in the first place.

More common than a technology-driven update is a policy-driven one: Apple and Google changing their rules rather than their platforms.

How we support live apps

Three Ways We Keep Apps Running

Monthly or annual retainers

A fixed number of hours allocated to your app every month. We agree together, each month, how those hours are prioritised across maintenance and enhancements.

Project-by-project quotes

For a specific enhancement rather than ongoing work, we can quote it as its own project instead of drawing it from a retainer.

Second-line support under an SLA

For some clients we also provide second-line customer support based on agreed Service Level Agreements, a defined response and resolution standard, not a best-effort promise.

Questions we get asked

App Maintenance FAQs

How much does it cost to maintain an app?

Better news than most people expect. A well-built app, especially on native or a mature hybrid platform such as Flutter, shouldn't need much ongoing maintenance work at all.

Does a well-built app need much maintenance?

Not much. Maintenance is usually limited to minor bug fixes that only become apparent through large-scale public use, and updates required when new versions of iOS and Android are released. Even then, a properly built app typically keeps working seamlessly.

What usually forces an app update?

More often than a new phone or OS release, it's Apple and Google changing their policies rather than their technology (a permission rule, a store guideline, a privacy requirement) that requires a maintenance update.

What maintenance options do you offer?

Monthly or annual retainers with a fixed number of hours allocated to your app, agreed and prioritised together each month; project-by-project quotes for one-off enhancements; and, for some clients, second-line support under an agreed SLA.

Should I choose a retainer or a project-by-project quote?

A retainer suits apps that need a steady trickle of small fixes and improvements, so nothing waits for a fresh quote each time. A project-by-project quote suits a larger, one-off enhancement that doesn't fit neatly inside a monthly hours budget.

Do you offer support with a defined SLA?

Yes. For some clients we provide second-line customer support based on an agreed Service Level Agreement, so response and resolution standards are defined up front rather than best-effort.

Ready when you are

Keep your app running without the overhead

Tell us what's live and we'll scope a retainer, a one-off enhancement, or an SLA, whichever fits how your app actually needs to be supported.

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