App Developer Studio

Enterprise AI guides

Claude Enterprise and Team: plans, pricing and rollout for South African companies

Claude Team is Anthropic's per-seat plan for smaller groups. Claude Enterprise adds a seat fee plus metered usage, SCIM, custom retention and audit logs. This guide sets out what each plan includes, what it costs, and how we recommend a South African company runs its first rollout.

Every price and policy below comes from Anthropic's own pages, with a link and the date we checked it.

By Rob MacleanReviewed by Amanda KaburiseLast reviewed

Plans and prices

Claude Team and Enterprise prices

Team is priced per seat, so the bill is known in advance. Enterprise charges a seat fee for access and bills all usage on top, so the bill follows how much people use it.

Claude Team
ItemPlanDetailSource
Standard seat, billed monthlyTeam$25 per member a monthclaude.com
Standard seat, billed annuallyTeam$20 per member a monthclaude.com
Premium seat, billed monthlyTeam$125 per member a monthclaude.com
Premium seat, billed annuallyTeam$100 per member a monthclaude.com
Premium seat usageTeam5x more usage than a Standard seatclaude.com
SeatsTeamMinimum 2, maximum 150; Standard and Premium seats can be mixedclaude.com
API creditsTeamUp to $500 a month in pooled API creditsclaude.com
Payment methodsTeamCredit, debit or prepaid card; no ACHsupport.claude.com

Prices in USD as of , excluding VAT. Check the vendor page before you buy.

Claude Enterprise
ItemPlanDetailSource
Seat feeEnterprise$20 per seat a month, billed annuallyclaude.com
SeatsEnterpriseMinimum 20 seatsclaude.com
UsageEnterpriseAll usage is billed on top at standard API rates; the seat fee includes no token allowancesupport.claude.com

Prices in USD as of , excluding VAT. Check the vendor page before you buy.

How Enterprise usage billing works

The Enterprise seat fee buys access, not usage. Every request is billed at API rates, so a few heavy users can cost more than many light ones. We do not publish a typical monthly figure, because it depends on who uses Claude and for what.

We recommend setting group and per-user spend limits before the pilot starts, then reviewing usage weekly for the first month.

Enterprise spend controls and contracts
ItemPlanDetailSource
Spend controlsEnterpriseLimits at organisation, group and user level. A user limit overrides a group limit, and no limit anywhere means usage is uncapped. Anthropic recommends starting with group and per-user limitssupport.claude.com
Older seat-based Enterprise contractsEnterpriseSeat-based Enterprise (Standard and Premium seats) ends at each customer's next renewalsupport.claude.com

As of . Check the vendor page before you rely on it.

What each plan includes

Identity, admin and data controls by plan

Both plans support single sign-on. The controls that large companies usually ask for first, such as SCIM, custom retention and audit logs, are Enterprise only.

Identity and admin controls
ItemPlanDetailSource
Plan familyTeam and EnterpriseAnthropic groups Team and Enterprise as Claude for Workprivacy.claude.com
Availability in South AfricaTeam and EnterpriseSouth Africa is a supported countryanthropic.com
Billing currency in South AfricaTeam and EnterpriseVaries by region; check at checkoutsupport.claude.com
Single sign-onTeam and EnterpriseSSO and domain verification on Team and Enterpriseclaude.com
Domain captureEnterpriseEnterprise onlyclaude.com
Just-in-time provisioningTeam and EnterpriseAvailable on Team and Enterprisesupport.claude.com
SCIM directory syncEnterpriseEnterprise onlyclaude.com
Customer-managed encryption keysEnterpriseEnterprise onlysupport.claude.com
Compliance API and audit logsEnterpriseEnterprise onlyclaude.com
Audits and certificationsTeam and EnterpriseSOC 2 Type 2, ISO/IEC 27001, ISO/IEC 42001 and CSA STARtrust.anthropic.com

As of . Check the vendor page before you rely on it.

Training, retention and data processing
ItemPlanDetailSource
Training on business dataTeam and EnterpriseNot used for training by default; feedback you choose to share and the Development Partner Program are the exceptionsprivacy.claude.com
Data retentionEnterpriseCustom retention on Enterprise onlysupport.claude.com
Data processing addendumTeam and EnterpriseThe customer is the controller and Anthropic the processor; a DPA is part of the Commercial Termsprivacy.claude.com

As of . Check the vendor page before you rely on it.

Data residency

No South African data residency

Neither Claude Team nor Claude Enterprise stores data in South Africa. Using either plan means sending information outside the country, so treat it as a cross-border transfer from the start.

Enterprise can restrict inference to the US. Data residency in other regions is a different route: Claude through a cloud provider, not a Team or Enterprise setting.

Where Claude data is stored and processed
ItemPlanDetailSource
Where data is storedTeam and EnterpriseIn the US. Default processing may route through the US, Europe, Asia and Australiaprivacy.claude.com
US-only inferenceEnterpriseAvailable on usage-based Enterprise, at extra costsupport.claude.com
Regional data residencyTeam and EnterpriseAvailable through Amazon Bedrock and Google Cloud Vertex AI, not through Claude Team or Enterpriseclaude.com

As of . Check the vendor page before you rely on it.

POPIA

What to check for POPIA

These are the questions we would settle with your legal and security teams before a pilot uses personal information. This is a starting point, not legal advice.

  • The data processing addendum in Anthropic's Commercial Terms, and the controller and processor roles it sets.
  • Your basis for transferring personal information outside South Africa, since the data is stored in the US.
  • A retention period that matches your records policy. Custom retention is an Enterprise setting.
  • Which kinds of information staff may enter, written down and covered in training.
  • Whether the training default and its exceptions suit your policy.
  • The security reports your team needs from Anthropic's Trust Center.
  • Sign-off from your information officer before the pilot starts.

Choosing a plan

When Team is enough, and when you need Enterprise

Team is enough when

  • The group fits within Team's seat limits.
  • Invites or just-in-time accounts are acceptable, and you have a written process for removing leavers.
  • You do not need custom retention, customer-managed keys or audit logs.
  • A fixed cost per seat matters more than paying for actual use.

You need Enterprise when

  • You need more seats than Team allows.
  • You want users and groups synced from your directory through SCIM.
  • Your records policy needs a set retention period.
  • Security needs the Compliance API, audit logs or customer-managed keys.
  • You want inference kept in the US.

The trade-off: usage is billed on top of the seat fee, so set spend limits from the first day.

How to roll out Claude in a South African company

Each setting below links to the Anthropic page it comes from. The order, pilot size and measures are our recommendations, not Anthropic requirements. Anthropic's own steps are in its SSO setup guide and JIT and SCIM provisioning guide.

  1. Step 1. Pilot scope

    We recommend starting with one team and one or two workflows, not a company-wide launch. Pick work with a baseline you can measure, such as drafting proposals or answering internal policy questions. Check the seat rules first, because Team and Enterprise set different minimums.

    Seats
    Minimum 2, maximum 150; Standard and Premium seats can be mixed (claude.com)
    Seats
    Minimum 20 seats (claude.com)
  2. Step 2. Identity and provisioning

    We recommend this order: verify your domain, set up SSO and test it, then choose how accounts are created. SCIM is Enterprise only; on Team, you invite people or use just-in-time provisioning.

    Before you save JIT or SCIM, assign every current Claude user in your identity provider. Anthropic deprovisions users who are not assigned when the setting is saved.

    Domain verification
    Add a DNS TXT record. Verifying alone does not change existing users' access; that changes once SSO is set up and enforced. All domains in one organisation use one identity provider (support.claude.com)
    Single sign-on setup
    Set up by an Owner or Primary Owner, with a test step before it is enforced (support.claude.com)
    Vendor-recommended order
    Choose the provisioning approach after SSO is set up. An Owner must make sure seats are available before users can be provisioned (support.claude.com)
    Provisioning without SCIM
    Invite-only by default, or just-in-time provisioning, which creates the account at first sign-in (support.claude.com)
    SCIM directory sync
    Enterprise only. Group mappings set roles and seat tiers. Users not assigned in the identity provider when JIT or SCIM is saved are deprovisioned (support.claude.com)
  3. Step 3. Admin and data policies

    Settle three things before users arrive: which connectors to turn on, how long to keep conversations, and how much usage to allow. We recommend turning on only the connectors the pilot needs. On Enterprise, set a retention period your records policy supports, and start with group and per-user spend limits.

    Admin roles
    Team: Owner, Admin and User. Enterprise adds custom roles through groups (support.claude.com)
    Connectors and apps
    An Owner must turn on each connector for the organisation; each user still signs in to it individually (support.claude.com)
    Retention settings
    Enterprise custom retention: minimum 30 days, set by an Owner or Primary Owner. The default is to keep data indefinitely (support.claude.com)
    Spend controls
    Limits at organisation, group and user level. A user limit overrides a group limit, and no limit anywhere means usage is uncapped. Anthropic recommends starting with group and per-user limits (support.claude.com)
  4. Step 4. User enablement

    We recommend one live session per team, built around its real work, plus a shared page of approved uses and example prompts. Name one person to answer questions in the first weeks. Tell people plainly what not to put into Claude, and why.

  5. Step 5. Measuring outcomes

    Measure the workflow, not the tool. Before the pilot, record the time per deliverable, the cycle time and the rework rate for the chosen tasks. Measure them again after four to six weeks. Report hours saved as estimated, and treat usage figures as a sign of adoption, not of value.

  6. Step 6. Scaling decision

    At the end of the pilot, make one of three decisions: expand on Team, move to Enterprise, or stop. Move to Enterprise when you need SCIM, custom retention or audit logs. Stop, or change the workflow, when the measured gain does not justify the seats.

    SCIM directory sync
    Enterprise only (claude.com)
    Data retention
    Custom retention on Enterprise only (support.claude.com)
    Compliance API and audit logs
    Enterprise only (claude.com)

Questions we get asked

Claude Enterprise and Team FAQs

Next step

Test one workflow before you buy seats for everyone

Our AI workflow diagnostic takes about two weeks. It baselines one process, checks data and security feasibility, and ends with a go/no-go decision. It can conclude that you need no AI build at all.

Planning a rollout now? Book a call with Rob and Amanda.